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faqs_category: how to access nova

Need Help Accessing NOVA?

Login help Trouble signing in? Step 1 Check your email Can’t find your Company Name or Access Key? Search your inbox and spam/junk folder for your “Welcome to NOVA Point …

03. Enter your credentials

Step 03 Fill in these three fields: Account NameYour Company Name User NameYour personal NOVA user name PasswordYour personal NOVA password Then tap Add account to connect and open your …

01. Download NOVA Mobile

Step 01 Download NOVA Mobile Stay connected to your store anytime, from anywhere. Get it on Google PlayDownload on the App Store

03. Sign in

Step 03 Sign in Once your account is added:

02. Add your account

Step 02 Add your account Launch NOVA and select Add New Account, then enter your: Then click Save. Tip: You’ll find both in your “Welcome to NOVA POS” email.

NOVA INTEGRATED

LUNCH &

LEARN

30 MINUTES  ·  LIVE

THURSDAY, OCTOBER 22

12:00 - 12:30 PM ET

🍽Free lunch for the first 3 who register
Your hosts
Chelsea PaloChelsea PaloPropelr, VP of Marketing
Jennifer CunninghamJennifer CunninghamPropelr, Head of Integrated Partnerships
Leo DubaLeo DubaNOVA, Head of Merchant Accounts
Kendra SchwarzKendra SchwarzNOVA Marketing

Are you paying too much to get paid?

Thursday, October 22  ·  12:00 - 12:30 PM ET

Live session to learn, ask questions, and share feedback.

Register Now

“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,
Nova Point Of Sale
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