Creating Automatic Purchase Orders(FINISH)

1. On the Management Screen, click on Inventory > Transfers > New Transfer. Then select “P.O” from the dropdown menu. 2. Fill out the necessary vendor and location information.  3. …

Reporting a Tester or Damaged Product

1. On the Management Screen, click on Inventory > Settings > “4. Report Tester/Damage/Loss”.  Select the correct Location. Click “Open Product List” to select the desired products.. Fill in the …

New Product is Not Visible

After an item is added, it will NOT show up on the Sales screen until you add quantity to the inventory. 1. On the Management Screen, click on Inventory > …

Updating The Inventory

1. From the Management Screen, click on Inventory > Settings > Update Inventory. Then select the desired location. By default, you will only see products that are currently in the …

Removing a Product From a Location

1. On the Management Screen click on Inventory > Settings then select the correct region and location at the top. Click “remove” on the item you want to remove from …

Create New Inventory Transfer

1. To create a new Inventory transfer to send, on the Management Screen click on Inventory > Transfers > New Transfer > Send 2. Select the appropriate Source and Destination …

How to Record Inventory History

Snapshots of your Inventory will be taken automatically. You may choose if you would like them Daily or Weekly 1. On the Manager’s Screen click on Locations > Settings > …

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“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,
Nova Point Of Sale
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