Opening a perfume store involves a long list of decisions – from choosing a location and selecting the brands you want to carry to creating an experience that brings customers through the door.
But there is another part of the planning process that’s easy to overlook: how the business will actually operate once those doors open.
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“To Whom It May Concern,
Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
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Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.
That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”
-Jeff.
