Loss Prevention and Chargebacks: What You Need to Know.

Posted by Crystol Hilliard on Apr 30, 2019 7:03:31 PM

The credit card fraud sharks are circling, ready to take a nasty bite out of your hard earned profits in the form of fraudulent chargebacks. Chargebacks (disputed credit card charges), which were originally designed to protect consumers from unauthorized credit card charges, have become a bigger issue in recent years. According to Juniper Research, a […]

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Topics: Retail Tips, Uncategorized,

Inside the Mall: January 2018 Popular Products

Posted by Haley Whisennand  on Feb 2, 2018 7:33:51 PM

Setting your business up for success can be difficult, especially when you’re in the mall cart and kiosk industry. Ever-changing trends are the base for a lot of these small businesses, which means staying on top of them is an extremely important part of product and inventory planning.

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Topics: Uncategorized,

5 Sorely Underrated Nova Features You Really Should Use in 2018

Posted by Haley Whisennand  on Dec 15, 2017 6:00:00 AM

With only a couple weeks left in 2017, it’s a time for retailers to finish out the final moments of the holiday rush and reflect on how the year went. While knowing the basics of your point of sale is vital for any business’ success, it’s hard to know all of the features a full-service […]

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Topics: Uncategorized,

5 Easy Ways to Improve Your Customer Service Experience

Posted by Haley Whisennand  on Nov 13, 2017 6:05:41 AM

Customer service is one of the business building blocks that can always be improved. Great customer service can turn new shoppers into loyal repeat customers. A poor interaction, on the other hand, could turn a potential customer into a lost opportunity. Monitoring your business’ customer service performance should be a top priority at all times, […]

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Topics: Uncategorized,

How to Keep Your Business Virtually Secure

Posted by Haley Whisennand  on Oct 17, 2017 6:33:53 AM

Before technology became a core part of retail, security was fairly straight forward. Take the cash drawer out of the register and lock up your shop at night. Simple. However, now with the addition of security cameras, point of sale terminals, back office computers and more, keeping your business secure has become more complicated.

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Topics: Uncategorized,

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