Backlit retail shelves lined with fragrance packaging
NOVA POS running on a fragrance boutique counter
Medical Spas
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POS software for Medical Spas
BUILT FOR THE CLIENT EXPERIENCE

POS Software
for Medical Spas

NOVA helps medical spas manage the business behind every client experience – from appointments and customer relationships to employees, products, inventory, payments, and reporting. Bring your operations together in one connected platform so your team can work more efficiently, strengthen client relationships, and create more opportunities for repeat business.
MEDICAL SPA MANAGEMENT IS DIFFERENT

Every Appointment Is Part of a Bigger Client Relationship

Client Relationships Matter

Today’s appointment is part of a longer relationship shaped by previous visits, preferences, purchases, and future opportunities.

Your Schedule Keeps the Day Moving

Appointments, employee availability, and client expectations all have to stay aligned.

Retail Extends the Experience

Skincare and complementary products create opportunities to serve clients beyond the treatment room.

Every Part Affects Performance

Customers, employees, sales, inventory, and locations all contribute to the bigger picture.
MAKE YOUR BUSINESS GLOW

A More Connected Way to Run Your Medical Spa

NOVA brings customer, sales, employee, and inventory data together, giving you a clearer picture of your business and the insight to uncover opportunities, stay in control, and make confident decisions.

Smart customer management

Profiles, purchase history, loyalty, and marketing in one record — so outreach feels personal.

Appointments & scheduling

Client bookings, employee calendars, and daily schedules organized and accessible.

Employee & performance

Commissions, roles and permissions, and operational insight from one platform.

Retail & inventory

Track product stock in real time and understand what’s selling across locations.
Med spa practitioner reviewing treatment notes on a tablet with a client in a treatment room
- Client experience

Create a More Connected Client Experience

Turn customer history and insights into more personalized experiences, relevant recommendations, and more reasons for clients to return.

NOVA back office on a laptop and two tablets, showing sales reports, payroll and payment summaries
- Business visibility

One view across every location

See what’s performing across sales, clients, employees, and inventory — and where the opportunities are hiding.
Open API

Build with NOVA

Connect your business systems and create workflows around the way your retail operation works.

THERE IS MORE TO NOVA

More Ways to Stay in Control

Customer paying by phone on a card terminal held by a retail associate at a checkout counter

INTEGRATED PAYMENTS

Keep Payments Connected

Bring payment processing into the same system you use to manage your business for a more connected checkout and transaction experience.

Retailer checking NOVA's mobile dashboard on a phone away from the store, showing revenue, cost of goods and top sales by employee

MOBILE BUSINESS MANAGEMENT

Take Your Business With You

Stay connected to sales, invoices, employees, inventory, and location performance from the NOVA mobile app—wherever the day takes you.

NOVA support specialist wearing a headset at her desk

HANDS-ON SUPPORT

Real Support When You Need It

Get responsive support and hands-on training from a team that understands retail operations and is there to help you get more from NOVA.

Customer reviews

Built on long term customer relationships

Some NOVA customers have been with us for more than a decade. See what retailers have to say about their experience with NOVA on trusted, independent review platforms.

LONG-TERM CUSTOMERS

15+ YEARS

With NOVA. And still counting…

The most exemplary POS system

“I have been associated with NOVA since 2011, and I have yet to encounter a point-of-sale system that surpasses the quality of NOVA.”

G2 · 5.0
ZO

Zabih O.

Director, small business

A customer for almost 10 years

“Excellent customer service!!! I always received a quick, patient and comprehensive response. I have been working with the system for almost 10 years.”

Capterra
SO

Shani O.

Cosmetics retail

15 years – and still 10 out of 10

“I have been using the system for about 15 years, and it has consistently met our business needs. The support team is responsive.”

Capterra
MF

Mert F.

Owner, retail

New to NOVA, off to a great start

“I highly recommend Nova POS to all small business owners. The initial setup was quick, simple, and easy to understand.”

G2 · 4.0
MP

More P.

Owner, retail

Capterra, GetApp & Software Advice share one review pool (Gartner network, 13 reviews). Both 2026 reviews were invited by NOVA and are published verbatim – read them all on the platforms.

Get Started Today

Ready for a Fresh Approach
to Running Your Medical Spa?

Medical Spa POS FAQs

A medical spa POS should do more than process transactions. Look for a platform that helps connect appointments, customer relationships, retail products, employees, inventory, payments, marketing, and reporting so your team has greater visibility across the business and the client experience.

Yes. NOVA helps medical spas manage appointments alongside retail product sales, giving your team visibility into customer purchase history, retail inventory, sales, and opportunities to recommend complementary products.

NOVA brings together customer profiles, purchase history, appointments, loyalty, and targeted marketing so your team can better understand client relationships, personalize outreach, and promote relevant products and services – helping turn individual visits into longer-term customer relationships.

Yes. NOVA's retail management capabilities help medical spas track products and inventory, understand what's selling, connect purchases to customer profiles, and use purchase history to support more personalized customer experiences and marketing.

Yes. NOVA includes employee management tools that help businesses manage schedules, roles and permissions, track performance, and create flexible commission structures.

Yes. NOVA's mobile app gives owners and managers access to important business information including sales, invoices, employees, inventory, and location performance from their mobile device.

Yes. NOVA tracks retail product stock in real time so your team can see what is selling, what is running low, and how inventory is performing across every location. Because inventory sits in the same system as appointments, client profiles, purchase history, and employee performance, you can connect what a client buys to the rest of the relationship instead of reconciling it later.

Illustration of a retailer weighing POS options

Click on the blue chat icon below to connect with our team.

Our tech experts are standing by. Once you click, we’ll connect you directly via the support window on the bottom right.

NOVA INTEGRATED

LUNCH &

LEARN

30 MINUTES  ·  LIVE

THURSDAY, OCTOBER 22

12:00 - 12:30 PM ET

🍽Free lunch for the first 3 who register
Your hosts
Chelsea PaloChelsea PaloPropelr, VP of Marketing
Jennifer CunninghamJennifer CunninghamPropelr, Head of Integrated Partnerships
Leo DubaLeo DubaNOVA, Head of Merchant Accounts
Kendra SchwarzKendra SchwarzNOVA Marketing

Are you paying too much to get paid?

Thursday, October 22  ·  12:00 - 12:30 PM ET

Live session to learn, ask questions, and share feedback.

“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,

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