Welcome to NOVA POS

Thank you for choosing NOVA. We are excited to get your new system up and running. We’ve designed this simple step path to ensure your foundation is solid before your first transaction.

Start With Confidence

Seamless, simple steps in order to get your store ready to go.

Step 1: Add Products and Inventory
Step 1: Add Products and Inventory

Set Yourself Up For Success​

  • Add products individually: Products > Settings > Add New Product (top left icon).
  • Upload product images and assign a category (top right).
  • Pro Tip #1: Creating categories for your products will organize the storefront screen
  • Input pricing.
  • Pro Tip #2: Add cost for each item. NOVA will track your expenses for you.
  • Add inventory
  • Pro Tip #3:
  • Steps to add your inventory.
  • Contact NOVA via Live Chat to import multiple products with .xls, .csv, .pdf, etc.

 

Step 2: Align Your Team
Step 2: Align Your Team

Visibility Enables Profitability​

Having complete visibility to your team, setting their specific permissions, and establishing a competitive commission structure is critical to streamlining operations and maximizing your profitability.

  • Create Your Team Profiles: Go to User > Settings > Add New User to get your staff into the system
  • Define Compensation: Navigate to Edit User > User Salary > Salary & Commission to customize structures that motivate your team.
  • Control Access Levels: Click User Access Level > Enable Role to choose exactly what each team member can see and do, customizing permissions to fit your specific workflow.

 

Step 3: Customize Your Store
Step 3: Customize Your Store

Your store, your rules: tailor your preferences.

Taxes, receipts, incentives, workflows, and reporting are aligned to your business model – with flexible configurations that adapt to how you operate.

Set the Foundation

On your home screen navigate to Locations > Settings > Edit. You will see the following header tabs; click the red links below for a quick video tutorial on each section:

Step 4. Go Live With Confidence
Step 4. Go Live With Confidence

Your store is nearly ready for launch.

Before processing your first transaction, take a moment to review the checklist below to ensure everything is aligned.

Final Checklist

  • All products added with correct pricing.
  • Inventory quantities reviewed and confirmed.
  • Employee roles, permissions, and compensation settings finalized.
  • Store location preferences: taxes, receipts, users, products, security, inventory, etc.
  • Receipt Printer Test.
  • Credit Card Terminal: Is it synced?

Optimize With NOVA

Leverage the deeper tools inside NOVA. Beyond daily transactions, NOVA gives you insight, visibility, and control to run a stronger retail operation.

NOVA On The Go

Download the NOVA POS Mobile App to monitor real-time reports, manage inventory, and receive instant notifications from anywhere.

Drive Repeat Business

Boost sales by creating special promotions, digital coupons, or product kits and bundles to keep customers coming back.

Track Your True Profits

Enter your fixed and recurring expenses into NOVA to get a real-time, accurate view of your net profitability.

Simplify Payments

Upgrade to NOVA Integrated to sync your credit card terminal directly with your sales flow – reducing processing costs while delivering faster, error-free transactions.

Interested In A Test Run

Before going live, you may want to run a quick test transaction to confirm everything is working as expected. Our retail experts can walk through a live test with you to ensure a smooth launch.

Click on the blue chat icon below to connect with our team.

Our tech experts are standing by. Once you click, we’ll connect you directly via the support window on the bottom right.

NOVA INTEGRATED

3

MONTHS

FREE

AVAILABLE FOR ALL USA CUSTOMERS

Get 3 Months Free with the NOVA Integrated Plan

Sign up with our preferred payment processors and receive three months of free service, followed by a promotional rate.

“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,
Nova Point Of Sale
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