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Customer reviews

We’ve built long-term relationships by helping specialty retailers succeed.

Explore verified customer reviews on Capterra, GetApp, Software Advice and Trustpilot.” to Some NOVA customers have been with us for more than a decade. See what retailers have to say about their experience with NOVA on trusted, independent review platforms.
  • Capterra
  • GetApp
  • Software Advice
  • G2
  • Trustpilot
Read reviews on Capterra
Read reviews on G2

Customers since

2011

Retailers who started with NOVA over a decade ago are still with us today

The most exemplary POS system

“I have been associated with NOVA since 2011, and I have yet to encounter a point-of-sale system that surpasses the quality of NOVA.”

G2 · 5.0
ZO

Zabih O.

Director, small business

A customer for almost 10 years

“Excellent customer service!!! I always received a quick, patient and comprehensive response. I have been working with the system for almost 10 years.”

Capterra
SO

Shani O.

Cosmetics retail

15 years – and still 10 out of 10

“I have been using the system for about 15 years, and it has consistently met our business needs. The support team is responsive.”

Capterra
MF

Mert F.

Owner, retail

New to NOVA, off to a great start

“I highly recommend Nova POS to all small business owners. The initial setup was quick, simple, and easy to understand.”

G2 · 4.0
MP

More P.

Owner, retail

Capterra, GetApp & Software Advice share one review pool (Gartner network, 13 reviews). Both 2026 reviews were invited by NOVA and are published verbatim – read them all on the platforms.

Customer reviews

Built on long term customer relationships

Some NOVA customers have been with us for more than a decade. See what retailers have to say about their experience with NOVA on trusted, independent review platforms.
  • Capterra
  • GetApp
  • Software Advice
  • G2
  • Trustpilot
Read reviews on Capterra
Read reviews on G2

LONG-TERM CUSTOMERS

15+ YEARS

With NOVA. And still counting…

The most exemplary POS system

“I have been associated with NOVA since 2011, and I have yet to encounter a point-of-sale system that surpasses the quality of NOVA.”

G2 · 5.0
ZO

Zabih O.

Director, small business

A customer for almost 10 years

“Excellent customer service!!! I always received a quick, patient and comprehensive response. I have been working with the system for almost 10 years.”

Capterra
SO

Shani O.

Cosmetics retail

15 years – and still 10 out of 10

“I have been using the system for about 15 years, and it has consistently met our business needs. The support team is responsive.”

Capterra
MF

Mert F.

Owner, retail

New to NOVA, off to a great start

“I highly recommend Nova POS to all small business owners. The initial setup was quick, simple, and easy to understand.”

G2 · 4.0
MP

More P.

Owner, retail

Capterra, GetApp & Software Advice share one review pool (Gartner network, 13 reviews). Both 2026 reviews were invited by NOVA and are published verbatim – read them all on the platforms.

NOVA INTEGRATED

LUNCH &

LEARN

30 MINUTES  ·  LIVE

THURSDAY, OCTOBER 22

12:00 - 12:30 PM ET

🍽Free lunch for the first 3 who register
Your hosts
Chelsea PaloChelsea PaloPropelr, VP of Marketing
Jennifer CunninghamJennifer CunninghamPropelr, Head of Integrated Partnerships
Leo DubaLeo DubaNOVA, Head of Merchant Accounts
Kendra SchwarzKendra SchwarzNOVA Marketing

Are you paying too much to get paid?

Thursday, October 22  ·  12:00 - 12:30 PM ET

Live session to learn, ask questions, and share feedback.

Register Now

“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,
Nova Point Of Sale
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