The Importance of a POS System that Understands Your Business

Share This Post

It’s something we’ve all heard before: “One size fits all.” Except, a majority of the time, it doesn’t. While basic POS solutions are great if a company is looking for a quick way to ring up orders, but many of those solutions are limited to generic features that fit every industry, like basic order entry, employee accounts, and some business analytics.

When there’s something a basic POS system can’t do, many business owners and operators end up trying to figure out complicated workarounds to fit the technology they already have, instead of switching to a different system that better suits their needs. This costs companies valuable time and, in some cases, money.

So how can switching to a system that better fits your business’ needs actually save you money and increase your revenue?

Accurate Accounting

While many basic POS systems include hourly tracking for employees, if your business has a more complex payment system, you might find yourself struggling to properly compensate your staff. Trusting manual calculations or third-party services to accurately account for commission or sales-based bonus structures can create errors without you even noticing.

For businesses that rely on negotiations and commissions, a POS system that has built-in flexible price options, as well as the capability to track and calculate individual employee sales is crucial to ensuring that you’re minimizing human error.

Added Customer Satisfaction

Options are crucial when you’re looking to turn new shoppers into paying customers. From obvious choices like whether they’d like to join your loyalty program to more subtle things like what payment options they’re offered at the counter.

Accepting both cash and credit cards is a basic requirement for any retailer these days, but other payment options like gift cards and layaway increase the chance of a sale without shoppers even realizing it. These extra options are especially rewarding during holiday seasons, when shoppers are looking to buy gifts of all types and sizes. If your POS system makes accepting anything aside from cash and cards a complicated mess, you could be losing crucial revenue to your competitors.

Employee Motivation

When revenue depends on your staff staying engaged with customers, it’s important to make sure they’re feeling motivated. Performance bonuses or comission can work most of the time, but offering extra incentives every now and then can do wonders for boosting your bottom line. Events like sales-based competitions—either between employees or locations—or holiday prize bundles for top sellers provide immediate, tangible incentives aside from the regular monetary bonuses offered from month-to-month.

A POS system that offers side-by-side tracking at both the individual employee and location levels makes tracking the stats needed to hold these special motivation events a breeze. Bonus points if the system has a built-in feature that runs these events for you.

More To Explore

Using a modern retail POS.
Retail Business

Upgrading Your Till: Why It’s Time for a Modern Retail POS

In the rapidly evolving retail landscape, keeping your technology current is not just about keeping up; it’s about staying ahead.  Consumers today demand convenience, speed, and personalization—trends amplified by the

Retail Tips

HOW TO UPSELL IN RETAIL

We’ve all heard of upselling and cross-selling strategies. But without a website overflowing with “buy me!” pop-ups, how can you make your customers spend more? It’s the big question. Our

9 Responses

  1. I’ve been exploring for a little bit for any high-quality articles or blog posts on this kind of house .
    Exploring in Yahoo I ultimately stumbled upon this web site.

    Studying this information So i am satisfied to show that I have a very good
    uncanny feeling I came upon exactly what I needed.
    I so much surely will make certain to don?t disregard this site and provides it a glance regularly.

  2. I was wondering if you ever thought of changing the layout of your website?
    Its very well written; I love what youve got to say.
    But maybe you could a little more in the way of content so people could connect with it better.

    Youve got an awful lot of text for only having one or 2 pictures.
    Maybe you could space it out better?

  3. You need to take part in a contest for one of the highest
    quality websites online. I’m going to highly recommend this
    blog!

  4. I am regular visitor, how are you everybody? This piece of writing posted at
    this website is genuinely pleasant.

  5. I have been exploring for a little bit for any high-quality articles or weblog posts
    on this sort of area . Exploring in Yahoo I eventually stumbled upon this site.
    Studying this info So i’m satisfied to convey that
    I’ve a very excellent uncanny feeling I came upon exactly what
    I needed. I so much certainly will make certain to do not omit
    this website and give it a glance regularly.

    Look into my web-site :: Vigor Testo

AVAILABLE FOR US CUSTOMERS

3 Months of Free with the NOVA Integrated Plan

Simply sign up with one of our preferred processing providers and enjoy three months without spending a cent.

“To Whom It May Concern,

Let me take a moment,out of my very busy day to review my experience of Sebastian Chaviano.
.
Sebastian is a dream customer service/technical support person. He’s extremely professional and nano-second responsive in every interaction. We’ve even worked on a chronic issue where I learned that his perseverance and patience are also outstanding. Over my 33 years of working in Silicon Valley, I’ve rarely met someone as easy with which to work as Sebastian.

That said, over the past 3 months of getting to know Nova POS, for the first time, I’ve also worked with Frank, Jeffrey, Jose, & Tomer – all provide the immediate service and answers I’ve required. You have a great team at Nova POS. Keep up the good work.”

-Jeff.

Hello,
 
My name is Mert Firat, and I am the proud owner of multiple flourishing retail chains in a rapidly expanding big city. Since 2008, Nova has been a cornerstone of our ability to operate in a such a fast-paced urban environment. The top-notch customer support team at Nova has consistently exceeded my expectations, ensuring any and all concerns are promptly addressed. The live-support feature has been a lifesaver on several occasions, with expert assistance just a click away. The user-interface of the software is incredibly easy to learn, operate, and teach new employees. This hassle-free experience is imperative for the entire company,  from the CEO to every newly hired employee. What has truly set our experience apart are our account manager and technical support manager, who have been a game-changer in streamlining the process and finding creative solutions. We could not be happier with Nova, and would not be here today without the outstanding experience we’ve continuously been having for the past 16 years.


Kind Regards,